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Business Growth Award

Sherlock Services is proud and honored to announce that we have won the Cascade Capital Corporation Business Growth Honoree Award in the Technology Category.  The awards were given to companies for increasing its sales level by 100% of $5million, or by increasing its employee base by 50% or 25 people over the past 5 years. Sherlock Services has achieved both. Our company has thrived in a competitive field proving that our expertise in the Third-party maintenance arena, our commitment to customers, employees and community makes us stand out among other competitors. When it comes to supporting IT; we're at your service. Accepting the award was Ron Pollard (President), Mark Schneider (sales & Marketing Director) and Greg Brumbaugh (Vice President). The awards banquet was held at the beautiful John S. Knight Center in Akron, October 2nd.  (https://Likd.in/g3mD_B9)

HURRICANE PREPARATION PROCEDURES

HURRICANE PREPARATION PROCEDURES                                                                                                                                                    9-13-18

  1. Ensure You Have a Backup

Don't wait until the day before a hurricane to back up your files! It’s a good practice to frequently back up your data files to an external drive or memory key to prevent loss of data, as well as to store it in a secure, safe place. Print a copy of your important/emergency contacts and take them with you in the event that you do not have access to them from your phone or computer, you’ll have them available to use via a landline.

  • If you hold the physical installation media to non-enterprise wide software purchased through your department, consider making a copy of it, if you are licensed to do so. Sherlock Services does not keep copies of unique software.
  1. Secure Your Equipment
  • Computers/Storage Systems:
    • Shutdown the operating system.
    • If connected to a surge protector or UPS - unplug the surge protector or UPS from the wall outlet (or unplug power cables from the surge protector or UPS if wall outlet not accessible).
    • If no surge protector – unplug the power cables from the wall outlet (or back of the equipment if the wall outlet is not accessible).
    • Unplug Ethernet cable from the back of the equipment.
  • Printers:
    • Power off the printer.
    • If connected to a surge protector - unplug the surge protector from the wall outlet (or unplug the power cable from the surge protector if wall outlet not accessible).
    • If no surge protector – unplug the power cable from the wall outlet (or back of the printer if the wall outlet is not accessible).
    • Unplug the Ethernet cable from the back of the printer.
    • Unplug phone cable from the back of the printer (if fax line connected).
  1. Network Services

Sherlock Services will keep all mission-critical systems in service as long as possible. However, certain services might need to be brought off-line and/or shut down before the storm hits. This is necessary to ensure that equipment and services are safe from the effects of the storm.

After The Storm

Sherlock Services will work as quickly as the circumstances permit to restore network connectivity and services throughout the environment. As you reconnect your office equipment make sure to reconnect them to your surge protector or UPS as they were before. Expect power surges, brownouts, and fluctuations for at least several days or longer after power has been restored. All the effort you went through in preparation may be lost if you take a hit after the storm.

 

For additional assistance, please contact Sherlock Services at 866-827-6804

Hitachi End of Service Life (EOSL) 5/3/18

Hitachi will provide best effort for service extensions until 12/31/18 for the following platforms:

  • AMS 2300
  • AMS 2500

End of service life for these platforms was 9/30/17.

Please contact Sherlock Services if you have questions or if you would like a maintenance quote for your Hitachi system.

NetApp EOSL for 2018 4/27/18

For 2018, NetApp has announced End of Service Life (EOSL) for the following platforms: 

  • FAS6210
  • FAS6240
  • FAS6280
  • FAS3210
  • FAS3240
  • FAS3270

Contact Sherlock Services if you have questions or to get a maintenance quote on your NetApp systems.

 

EOSL EMC for 2018 4/24/18

EMC has announced End of Service Life (EOSL) for the following platforms:

  • VNXe3100
  • VNXe3300
  • Isilon S200 - 100GB SSD
  • Isilon X200 - 500GB SSD
  • Isilon X400 - 100GB SSD

Contact Sherlock Services if you have questions or to get a maintenance quote for your EMC system.

 

 

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