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Paying Too Much For Maintenance? 04/20/18

Did you know that many 3rd party providers sub-contract most everything? This means you could be paying 15% to 25% more for the same services we provide direct. Sherlock Services is a Third Party Maintenance support company providing break/fix support for equipment in the data center.

We provide support for:

HPE 3PAR

Hitachi

Nimble

NexSAN

EMC

Printers

Servers

and more

Check out our offerings at www.sherlockservices.com to see the list of equipment that we directly support or call us at (866) 827-6804.

 

Data Center Relocation Service 4/13/18

Recently, one of our partners contacted us regarding one of their clients. The company was a Southeast-based identity verification company wanting to move their data center from Florida to Georgia. The move was planned and organized for months. The week of the move, Sherlock sent two engineers to Florida to map out all the cabling, equipment locations and to prepare the move. On Friday, the systems were brought down and by 2 pm, the customers' data racks and equipment were loaded up and headed North by Sherlock's certified carrier. At 8 am Saturday, the equipment was unloaded into the new data center in Georgia. All of the equipment was relocated into new data racks, the rewiring completed and the customer was back online that evening.  Another successful data center relocation; just one example how Sherlock Services supports your Enterprise IT needs.

 

Why Use a Third Party Maintenance Provider? 3/28/18

Per Gartner Group, TPM contracts offer customers an average of 60% savings off OEM support list prices.  However, depending on equipment type, location and product density, Gartner has seen that the range of savings is more like 50-95% off OEM list pricing.

Use this information when you are planning your IT Infrastructure budget. Contact us at Sherlock Services and we will supply you with a quote today.

EOSL 3PAR T400 and 3PAR T800 9/26/17

HP has announced EOSL for 3PAR T400 and T800 storage arrays. Sherlock Services specializes in support of 3PAR storage and can provide outstanding maintenance service until you are ready to refresh. 7X24X4 SLA, Onsite Spare Parts Crash Kit, Please request to call references.

 

Sherlock Services currently supports HP 3PAR:


3PAR Inserv F200

3PAR Inserv F400

3PAR Inserv T400

3PAR Inserv T800

3PAR Inserv V400 (P10000 or 10400 Series)

3PAR Inserv V800 (P10000 or 10800 Series)

3PAR StoreServ 7200 (7000 Series)

3PAR StoreServ 7400 (7000 Series)

 

Sherlock Services provides 7X24X4 Support, Onsite Spare Parts Crash Kit, Remote Monitoring and has the most 3PAR customer references available in the marketplace (post HP warranty)

GOT HP? 9/25/17

Did HP tell you that they will not extend maintenance any longer on their products and you have to buy new?  Sherlock Services does not play that game.  If you bought it for a purpose and the purpose still exists, why replace it?  We can provide maintenance for the full HP line of products including these that are recently or about to become EOSL:

HP EVA P6350 - 1/31/2017

HP EVA P6550 - 1/31/2017

3PAR T400 - 10/31/2017

HP ProLiant BL465c G7 - 12/31/2017

HP ProLiant BL490c G7 - 12/31/2017

HP ProLiant BL460c G7 - 2/28/2018

HP Lefthand P4300 G2 - 4/30/2018

HP Lefthand P4500 G2 - 4/30/2018

HP ProLiant DL360 G7 - 4/30/2018

HP ProLiant DL380 G7 - 4/30/2018

HP ProLiant DL385 G7 - 4/30/2018

HP ProLiant ML350 G6 - 7/31/2018

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