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Nexsan Storage Support

Need to stretch the life of your beast?  Sherlock Services offers Third Party Maintenance hardware break/fix and software phone assistance for Nexsan Storage Arrays.   Call Sherlock Services today as we offer a wide range of support contracts to fit your needs and budget. 


Sherlock Services can provide service and support on the following models:

Legacy Nexsan

  • Boy 1
  • Beast 1.5
  • E18 / E18X
  • E48 / E48X
  • E60 / E60X

Nexsan Array

  • Boy 2
  • Beast 2
  • Beast 2.5
  • E18V / E18VX
  • E32V / E32VX
  • E48V / E48VX
  • E60V / E60VX

Nexsan Hybrid

  • NST5100
  • NST5300
  • NST5500
  • NST6xxx Series

 

 


Rest assured that your Nexsan storage array is monitored 24x7x365 via our PASS (Pro-Active Seamless Support) monitoring tool.  PASS is a full-featured, automated solution for monitoring your storage array. It is easy to install and setup, and it works in the background. PASS consistently monitors your environment for any changes that may constitute an issue with the equipment’s functionality. Once triggered, it opens a service ticket and sends error reports to knowledgeable personnel who can then troubleshoot and resolve the issue proactively before it becomes a problem or an interruption to your business.

Download Nexsan Storage Array Support Brochure

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